If you wish to make a complaint directly to the practice:
1.Complaints may be received either verbally or in writing and must be forwarded to the Complaints Manager Miss Sabrina Ruffles.
2. You can choose to make a complaint directly to NHS England.
Email – email@example.com type in the Subject tab “for the attention of the complaints team”
(Helpline 0300 311 2233 – Customer Care Centre)
If your are not happy with the response from the Practice / NHS England then the next step is to contact the Ombudsman. Please see contact details below.
Parliamentary and Health Service Ombudsman
(Helpline: 0345 015 4033)